Do you have any questions?
How does the order procedure work?
In order to place items in your cart, you must click on “Details” when you have located the desired item and then proceed to click on “Add to cart”. Alternatively, you can move items to your cart if they are already on your wishlist.
Proceed by clicking on the cart symbol (above right) where you will find an overview of all the items in your cart. Then click on “Checkout” where you will have the option to log in (if you already have a customer account), to register (if you wish to open a customer account) or to order without registration.
Login
If you are already registered with Bärenreiter, please fill in your e-mail address and your password in order to log in. You will not need to reenter any further data such as your address details. If you have forgotten your password, please click on “Forgot your password? Please click here.”
Registration
In order to open a customer account with Bärenreiter, please click on “Register” and complete the subsequent form.
Order without registration
If you do not wish to open a customer account, please click on “Continue” and complete the subsequent online form to provide us with your invoice address and if relevant your delivery address. Please note that an order without registration may not give you access to all of our method of payment options.
Selection order via a dealer/ directly with the publisher
After you have registered or provided your address details (if you have decided not to register) you can select whether you would like to place an order via a dealer or directly with the Bärenreiter.
Order via a dealer
If you have decided to choose this option, please select the country from the Music Dealer Search. For a further narrowing of search, you may enter the name, postcode or city of the dealer. After then clicking on “Select”, an overview of your order will appear which you should check carefully to ensure everything is correct. Please read our terms and conditions as well as the information on data protection and tick the corresponding boxes. If you wish to subscribe to our newsletter, please also tick the third box. By clicking on “Send request” you finalize the order enquiry on the Bärenreiter website. Your order enquiry will be transmitted to the dealer you have selected and all further questions regarding your order enquiry should now be addressed to him/her.
Order directly with the publisher
If you wish to order directly with Bärenreiter, you will first be asked to select the method of payment and the shipping method. After clicking on “Continue” an overview of your order will appear which you should check carefully to ensure everything is correct. Please read our terms and conditions as well as the information on data protection and tick the corresponding boxes. By clicking on “Buy” you finalize the order transaction. Your order will be sent directly to Bärenreiter and will be processed by us.
How long will I have to wait for my order?
Order via a dealer
If you have placed an order via a dealer please ask him/her for the delivery time.
Order directly with the publisher
Stock items will be dispatched on the same or on the following working day. Within Germany the delivery time (DHL) will take approx. one or two working days. Within the EU delivery will take approx. one week. Dispatch by express will reduce the time of delivery. You will be informed by e-mail if there are items in your order which are not available.
How high are delivery costs?
Order via a dealer
If you have placed an order via a dealer please ask him/her for the cost of delivery.
Order directly with the publisher
When shipping to non-EU countries, additional taxes or fees (e.g. customs duties) may be incurred in connection with your order, which will not be paid by us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. For details please contact the respective authorities in charge.
Delivery costs will be added as follows (the prices given in Euros are binding fixed retail prices in Germany only, including sales tax):
Delivery within Germany
Standard 4.50 €
Express 21.50 €
Delivery within the European Union 1 (Belgium, Netherlands, Luxembourg, Austria)
Standard 9.50 €
Express 48.50 €
Delivery within the European Union 2 (Bulgaria, Denmark, Estonia, Finland, France, Great Britain, Ireland, Italy, Croatia, Monaco, Norway, Latvia, Lithuania, Poland, Portugal, Romania, Sweden, Slovakia, Slowenia, Spain, Czech Republic, Hungary, Switzerland)
Standard 14.50 €
Express 75.00 €
Delivery to the rest of the world (including Greece and USA)
Standard 39.95 €
Express 120.00 €
Prices and delivery terms are subject to change, errors excepted.
Whom should I contact if I have a question concerning my order?
If you have placed an order via a dealer, please contact him/her directly.
If you have placed an order directly with the publisher, please get in touch with your customer services contact or complete our Contact Form.