{"id":7517,"date":"2024-02-06T14:26:02","date_gmt":"2024-02-06T13:26:02","guid":{"rendered":"https:\/\/cms.bv.ownstack.net\/faq-ordering\/"},"modified":"2026-01-29T10:28:50","modified_gmt":"2026-01-29T09:28:50","slug":"faq-ordering","status":"publish","type":"page","link":"https:\/\/emag.baerenreiter.com\/en\/faq-ordering\/","title":{"rendered":"FAQ – Ordering"},"content":{"rendered":"

Ordering<\/span><\/h1>
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\n\t\t\t\t\t\t\t\t\tHow does the order procedure work?\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t

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In order to place items in your cart, you must click on “Details” when you have located the desired item and then proceed to click on “Add to cart”. Alternatively, you can move items to your cart if they are already on your wishlist.
\nProceed by clicking on the cart symbol (above right) where you will find an overview of all the items in your cart. Then click on “Checkout” where you will have the option to log in (if you already have a customer account), to register (if you wish to open a customer account) or to order without registration.<\/p>\n

Login<\/strong>
\nIf you are already registered with B\u00e4renreiter, please fill in your e-mail address and your password in order to log in. You will not need to reenter any further data such as your address details. If you have forgotten your password, please click on \u201cForgot your password? Please click here.\u201d<\/p>\n

Registration<\/strong>
\nIn order to open a customer account with B\u00e4renreiter, please click on \u201cRegister\u201d and complete the subsequent form.<\/p>\n

Order without registration<\/strong>
\nIf you do not wish to open a customer account, please click on \u201cContinue\u201d and complete the subsequent online form to provide us with your invoice address and if relevant your delivery address. Please note that an order without registration may not give you access to all of our method of payment options.<\/p>\n

Selection order via a dealer\/ directly with the publisher<\/strong>
\nAfter you have registered or provided your address details (if you have decided not to register) you can select whether you would like to place an order via a dealer or directly with the B\u00e4renreiter.<\/p>\n

Order via a dealer<\/strong>
\nIf you have decided to choose this option, please select the country from the Music Dealer Search. For a further narrowing of search, you may enter the name, postcode or city of the dealer. After then clicking on \u201cSelect\u201d, an overview of your order will appear which you should check carefully to ensure everything is correct. Please read our terms and conditions as well as the information on data protection and tick the corresponding boxes. If you wish to subscribe to our newsletter, please also tick the third box. By clicking on \u201cSend request\u201d you finalize the order enquiry on the B\u00e4renreiter website. Your order enquiry will be transmitted to the dealer you have selected and all further questions regarding your order enquiry should now be addressed to him\/her.<\/p>\n

Order directly with the publisher<\/strong>
\nIf you wish to order directly with B\u00e4renreiter, you will first be asked to select the method of payment and the shipping method. After clicking on “Continue” an overview of your order will appear which you should check carefully to ensure everything is correct. Please read our terms and conditions as well as the information on data protection and tick the corresponding boxes. By clicking on \u201cBuy\u201d you finalize the order transaction. Your order will be sent directly to B\u00e4renreiter and will be processed by us.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<\/div>\r\n

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\n\t\t\t\t\t\t\t\t\tWhom should I contact if I want to amend my order later?\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t

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If you have placed an order via a dealer, please contact him\/her directly.<\/p>\n

If you have placed an order directly with the publisher, please get in touch with your customer services contact or complete our Contact Form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<\/div>\r\n

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\n\t\t\t\t\t\t\t\t\tWhom should I contact if I have not received my order?\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t

If you have placed an order via a dealer, please contact him\/her directly.<\/p>\n

If you have placed an order directly with the publisher, please get in touch with your customer services contact or complete our Contact Form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n"},"excerpt":{"rendered":"

Ordering<\/span><\/h1>
\n\t
\n\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\tHow does the order procedure work?\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t

In order to place items in your cart, you must click on “Details” when you have located the desired item and then proceed to click on “Add to cart”. Alternatively, you can move items to your cart if they are already on your wishlist.
\nProceed by clicking on the cart symbol (above right) where you will find an overview of all the items in your cart. Then click on “Checkout” where you will have the option to log in (if you already have a customer account), to register (if you wish to open a customer account) or to order without registration.<\/p>\n

Login<\/strong>
\nIf you are already registered with B\u00e4renreiter, please fill in your e-mail address and your password in order to log in. You will not need to reenter any further data such as your address details. If you have forgotten your password, please click on \u201cForgot your password? Please click here.\u201d<\/p>\n

Registration<\/strong>
\nIn order to open a customer account with B\u00e4renreiter, please click on \u201cRegister\u201d and complete the subsequent form.<\/p>\n

Order without registration<\/strong>
\nIf you do not wish to open a customer account, please click on \u201cContinue\u201d and complete the subsequent online form to provide us with your invoice address and if relevant your delivery address. Please note that an order without registration may not give you access to all of our method of payment options.<\/p>\n

Selection order via a dealer\/ directly with the publisher<\/strong>
\nAfter you have registered or provided your address details (if you have decided not to register) you can select whether you would like to place an order via a dealer or directly with the B\u00e4renreiter.<\/p>\n

Order via a dealer<\/strong>
\nIf you have decided to choose this option, please select the country from the Music Dealer Search. For a further narrowing of search, you may enter the name, postcode or city of the dealer. After then clicking on \u201cSelect\u201d, an overview of your order will appear which you should check carefully to ensure everything is correct. Please read our terms and conditions as well as the information on data protection and tick the corresponding boxes. If you wish to subscribe to our newsletter, please also tick the third box. By clicking on \u201cSend request\u201d you finalize the order enquiry on the B\u00e4renreiter website. Your order enquiry will be transmitted to the dealer you have selected and all further questions regarding your order enquiry should now be addressed to him\/her.<\/p>\n

Order directly with the publisher<\/strong>
\nIf you wish to order directly with B\u00e4renreiter, you will first be asked to select the method of payment and the shipping method. After clicking on “Continue” an overview of your order will appear which you should check carefully to ensure everything is correct. Please read our terms and conditions as well as the information on data protection and tick the corresponding boxes. By clicking on \u201cBuy\u201d you finalize the order transaction. Your order will be sent directly to B\u00e4renreiter and will be processed by us.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<\/div>\r\n

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\tWhom should I contact if I want to amend my order later?\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t

If you have placed an order via a dealer, please contact him\/her directly.<\/p>\n

If you have placed an order directly with the publisher, please get in touch with your customer services contact or complete our Contact Form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<\/div>\r\n

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\n\t\t\t\t\t\t\t\t\tWhom should I contact if I have not received my order?\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t

If you have placed an order via a dealer, please contact him\/her directly.<\/p>\n

If you have placed an order directly with the publisher, please get in touch with your customer services contact or complete our Contact Form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n"},"author":5,"featured_media":0,"parent":0,"menu_order":50,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_vp_format_video_url":"","_vp_image_focal_point":[],"_vp_custom_popup_image":0,"_vp_format_audio_url":"","_vp_album_images":[],"_vp_custom_thumbnail":0,"_vp_custom_thumbnail_focal_point":[],"_vp_custom_thumbnail_cover":0,"_vp_hover_thumbnail":0,"_vp_hover_thumbnail_focal_point":[],"footnotes":""},"class_list":["post-7517","page","type-page","status-publish","hentry","grve-entry-item"],"acf":[],"wpml_current_locale":"en_US","wpml_translations":{"de_DE":{"locale":"de_DE","id":7264,"slug":"faq-bestellung","post_title":"FAQ - Bestellung","href":"https:\/\/emag.baerenreiter.com\/faq-bestellung\/"}},"_links":{"self":[{"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/pages\/7517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/comments?post=7517"}],"version-history":[{"count":8,"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/pages\/7517\/revisions"}],"predecessor-version":[{"id":18533,"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/pages\/7517\/revisions\/18533"}],"wp:attachment":[{"href":"https:\/\/emag.baerenreiter.com\/en\/wp-json\/wp\/v2\/media?parent=7517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}